Customer Reviews

Ladonna L. – Peoria, AZ

Diamond Resorts Timeshare Review – Yelp Review

Diamond Resorts TimeshareI Visited the Sedona Summit resort in July 2015. Had a great trip with my family.

They have a lot of activities for kids (activity center with lots to do). You can also check out board games and take them back to your room. We attended the sales presentation and for that we received $150 in vouchers for local restaurants. We did not have a bad experience with the sales person. He was very nice and was not high pressure.

Overall I would recommend this place. The room was clean and the service was very good. Our only problem was that we needed to use the pullout couch and there were not sheets in the room. We called the front desk and asked for the sheets and in less than 5 minutes they brought us the sheets we needed. We had a very good experience and will return!

I was reading the other reviews and saw a lot of complaints about the sales efforts, but this was not out experience at all. I found the staff to be very nice and professional. The staff member at the activity center was exceptional! The kids had a great time.

They do prioritize their owners in terms of the room quality. The room we had was more than adequate for the price we paid, however the finishes are even better in the rooms the owners get. I think they should think about making nicer rooms available on the open market when possible so that visitors can see the nicer rooms, however I understand the need to give owners priority.

I will return to Sedona Summit.

Source: Yelp

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